About Tight House

Tight House, was founded by Efficiency Matrix

An Australian owned company which has been operating since June 2009.

We aim to help you save on energy bills for your home or business, whilst improving comfort. Our products focus on draught proofing, improving insulation, ventilation (mould-reducing), fire- and sound-proofing for simple DIY improvements but also helping with renovations or new building projects.

At tightHOUSE, we are dedicated to providing a safe and enjoyable online shopping experience. If something goes wrong, we’re here to assist you.

To ensure peace of mind, we offer the following product guarantees for online orders:

• Change of Mind: If you change your mind or make an incorrect choice, we will refund your purchase within 30 days, provided the product is unused and in its original packaging.
• Damaged Items: If your item arrives damaged, we will arrange a replacement or a full refund at our expense.
• Faulty Items: If your item develops a fault after delivery, we will assess your claim and offer a replacement, full refund, or another appropriate remedy.