Contact Us
Please contact us using this form if you have any questions about our products and our team will get back to you shortly, or call on 1300 027 874
At tightHOUSE, we are dedicated to providing a safe and enjoyable online shopping experience. If something goes wrong, we’re here to assist you.
To ensure peace of mind, we offer the following product guarantees for online orders:
- Change of Mind: If you change your mind or make an incorrect choice, we will refund your purchase within 30 days, provided the product is unused and in its original packaging.
- Damaged Items: If your item arrives damaged, we will arrange a replacement or a full refund at our expense.
- Faulty Items: If your item develops a fault after delivery, we will assess your claim and offer a replacement, full refund, or another appropriate remedy.